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Servicenow Developer- Bangalore, India
Posting Date : 6/29/2019
Location : Banglaore
Job Description :

·         Work with IT management and business teams to translate business requirements into ServiceNow solutions.

·         Provide software configuration and customization including, but not limited to: User Interface, workflow administration, report and dashboards setup, data imports, LDAP integration, custom applications, content management, scripting and third-party software integrations.

·         Analyze business requirements and document technical solutions.

·         Develop, design and rollout new application modules, workflows, catalog requests, content management, custom applications, configuration management and asset management.

·         Research new functionality and recommend solutions that deliver customer value.

·         Design and develop Custom applications based on the ServiceNow platform

·         Create workflows to improve process efficiency; guide business teams on best practices.

·         Maintain the development, test and production environments for multi-site global access.

·         Respond to service desk ticket escalations. Investigate, analyze, document, and correct reported defects.

·         Create and maintain technical documentation as well as assist with training and related materials as needed.

Manage/ensure third party software is functioning properly; provide reports if n


Who we have in mind: 

·         7+ years of IT experience is preferred.

·         3+ years of experience in ServiceNow design, development and maintenance.

·         2+ years of experience in web development

·         Experience working through a ServiceNow version upgrade process. 

It Would Be Great If You Had

·         Candidates shall possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog, Content management and ESS Portal.

·         Must have designed and developed 1 or 2 Custom applications in ServiceNow platform.

·         Experience implementing systems using the Agile/Scrum methodology

·         Experienced in the System Development Life Cycle (SDLC) processes including customer requirement analysis and system design

·         ITIL certification is a plus

·         Effective verbal and written communication skills and the ability to interact professionally with a diverse group of people 

Technical Skills

·         ServiceNow developer certification required.

·         Experience with working or developing in any one of the following programming languages: JavaScript, C, Java, Perl, HTML or HTML 5

·         Experience with working in Web Services Integration (SOAP, REST, and JSON)

·         Familiar with database concepts (e.g. SQL) desired

·         Experience with ServiceNow domain separation is a desired.

·         Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, Record producer, ServiceNow API/Adapters, Glide scripts and dictionary, notification, catalog items maintenance and updates of all other existing solutions requiring revisions

·         Experience with working on data modelling, workflows and scripting.

·         Experience with CMDB, Discovery

·         Experience with Vulnerability response and Security operations

·         Custom reports using performance analytics 

Self-service development using customer service management

Additional Details :
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